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MLNC Help Directory



800-969-6562 or 314-918-7222
8:30am - 5:00pm, Monday - Friday
support@mlnc.org


PRODUCTS & SERVICES STAFF CONTACT

Accessing & Searching OCLC Elizabeth Madson

Ariel Software Elizabeth Madson

Authority Control Services

 Elizabeth Madson

Batchloading Records into OCLC Elizabeth Madson

Billing Questions

Keith Gaertner or Linda Elkow

Cataloging Services

Elizabeth Madson

Clio Software Deb Ehrstein

Conference Registration Discounts (Internet Librarian or Computers in Libraries) Beverly Hawthorne

Contract Cataloging Elizabeth Madson

Digitization Deb Ehrstein

Documentation for OCLC

Visit the OCLC website or contact Elizabeth Madson

Electronic Collections Online (ECO)

 Deb Ehrstein

Reference databases such as Oxford University Press, CQ, LexisNexis, etc. Asia Gross

FirstSearch Asia Gross

Interlibrary Loan Asia Gross

Library Suppliers Linda Elkow

Local Holdings Maintenance (Union List) Elizabeth Madson

MLNC Announcements Listserv Keith Gaertner
(You can subscribe and unsubscribe online.)

MLNC Board of Directors

 Tracy Byerly

MLNC Blog Deb Ehrstein

MLNC Web Site Asia Gross

NetLibrary eAudiobooks Asia Gross

NetLibrary eBooks Asia Gross

Online Account Access Keith Gaertner

Prepay Accounts

 Keith Gaertner

QuestionPoint

 Asia Gross

Retrospective Conversion Deb Ehrstein or Elizabeth Madson

Show-Me the World Project Elizabeth Madson or Deb Ehrstein
You can also visit our Show-Me the World Online Resources.

Training Opportunities for Your Library Deb Ehrstein

Union List (Local Holdings Maintenance) Elizabeth Madson

Virtual Reference Asia Gross

Virtually Missouri Tracy Byerly or Deb Ehrstein

Webmaster Asia Gross

Workshops – Content Deb Ehrstein

Workshops – Registrations/Cancellations Beverly Hawthorne


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